Terms & Conditions

• Delivery:

Delivery times are between 4-7 working days. SOUTH AFRICA ONLY! All orders are subject to a delivery fee of R99. We reserve the right to contact customers and arrange alternative delivery methods, timelines and locations should their delivery address be remote or to cancel the order if the delivery is not feasible. We also reserve the right to increase the delivery fee amount if the delivery address is remote. Please feel free to contact us if you have any questions.

• Returns:

If your Best Duty Pot or accessory has been damaged in transit, please contact us immediately by email info@bestduty.co.za.

• Protection Policy:

If, for whatever reason, you are not happy with the quality of the Best Duty Pot or the Best Duty accessory you have purchased, you may return the item/s for a full refund (less return freight) provided that the item/s is/are in new, unused condition. A further condition is that goods must be returned within 14 days of receipt by you.

• Warranty:

All Best Duty branded products carry a two-year warranty against faulty workmanship and materials. This includes cover of all stainless steel components against rust and corrosion.

• Privacy:

We respect your privacy. We do not gather, market or use in any way customer information generated by on-line purchasing.